Why do bosses send irritating emails?

Published: 27/08/2018 By Martin Armstrong

Changing methods of communication.

A survey by Adobe has found that bosses lower productivity by sending e-mails rather than speaking directly to employees, because they come across as passive-aggressive and it is difficult to convey emotion and intent in e-mails.

Respondents also highlighted the most annoying and unwanted phrases in e-mails. The most annoying was “Not sure if you saw my last e-mail”, closely followed by “Per my last e-mail” and “Per our conversation”.

Other phrases in the top ten of most annoying included “Any updates on this”, “Sorry for the double e-mail”, “Please advise”, “As previously stated” and “As discussed”.