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Does free really mean free?

Published: 14/06/2021 By Hannah McCormack

Partner Andrew Bailey talks about if the phrase free meeting, which we regularly throw about is actually a deterrent for people.

I sometimes wonder if the offer of a "free, no obligation first meeting or call" has the reverse effect? Do people think there is a catch and that I will force them to engage me!?
 
Fortunately it does not put everyone off and I don't think I have ever had as many initial calls with business owners as I have recently seeking insolvency advice. I can say that a vast majority never engage me and the key outcome for them from the conversation is that they have someone else to listen to the issues. They are no longer by themselves stewing on the issues, searching the internet for solutions or having sleepless nights. Some of the solutions are actually quite straightforward but they are difficult to see by yourself. Quite often it is a case of discussing whether they have spoken to their creditors, including landlords, to explain the position and discuss how they can find a fair resolution.
 
A common theme at the end of most of my calls is that we have a laugh because they often say "Thank you for your time. I don't mean this in a horrible way but I hope we never speak again!"
 
 In most cases we never need to.


As Andrew says when we offer a meeting free of charge, that is exactly what it is, there is no catch. Therefore if you are struggling financially give one of our qualified insolvency practitioners a call on 020 8661 7878 or email insolvency@turpinba.co.uk and we will call you back at a time convenient to you.